1. Information We Collect
We may collect personal information that you voluntarily provide when using our website, such as your name, contact number, email address, billing and delivery address, and payment details when placing orders. We may also collect non-personal information including browser type, device information, IP address, and website usage data through standard analytics tools.
This information is collected to facilitate order processing, improve user experience, and maintain the functionality of our website. By using our website, you consent to the collection of such information in accordance with this Privacy Policy and applicable laws of Sri Lanka.
2. Use of Information
The information we collect is used primarily to process orders, manage payments, arrange delivery, and communicate with customers regarding their purchases. We may also use your information to respond to inquiries, provide customer support, and improve our products and services.
Additionally, we may use your contact details to send updates, promotional offers, or important notices related to your orders, where permitted by law. All use of personal data is carried out in line with fair information practices and in compliance with regulations applicable in Sri Lanka.
3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share necessary information with trusted third-party service providers such as payment processors and delivery partners to fulfill your orders and provide services efficiently.
Such third parties are required to handle your data securely and only for the purpose of providing services on our behalf. We may also disclose information if required by law, regulation, or legal process in Sri Lanka.
4. Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure payment processing systems and restricted access to personal data.
While we strive to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security but commit to maintaining industry-standard practices to protect your data in accordance with applicable laws in Sri Lanka.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. Cookies are small data files stored on your device that help us remember your preferences and optimize site performance.
You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website. By continuing to use our website, you consent to the use of cookies in accordance with this policy and standard practices followed in Sri Lanka.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be posted on this page with immediate effect.
We encourage users to review this policy periodically to stay informed about how their information is being handled. Continued use of the website after changes are made constitutes acceptance of the revised Privacy Policy, in line with applicable laws in Sri Lanka.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us through the details provided on our website.